FCA Statement
Company address:
Glanbaiden House
Glanbaiden
Govilon
Abergavenny
Monmouthshire
NP7 9SE
Registered Office:
Apex House Business Centre
Wonastow Road Industrial Estate
Monmouth
Monmouthshire
NP25 5JB
The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.
If you are unhappy with our service
If you are unhappy with the service provided by our advisers and wish to complain, please let us know. You can contact us in writing (post or email) or by telephone.
Our contact details are:
Complaints Manager Tenet Group Ltd Lister Hill Horsforth Leeds LS18 5AZ
Email: complaints@tenet.co.uk
Tel: 0113 2390011
You can find more information by visiting the Tenet website:
https://www.tenet.co.uk/making-a-complaint. If you remain unhappy with the decision you may have a right to refer your complaint to the Financial Ombudsman Service. You can also refer your complaint if it has not been resolved within & weeks.
The Financial Ombudsman Service Exchange Tower London E14 9SR
Tel: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website:www.financial-ombudsman.org.uk
Social Links
Find us
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Breakthrough Mortgages
Glanbaiden House,
Glanbaiden,
Govilon,
Abergavenny,
NP7 9SE
Opening Hours
Monday | 9:30 – 18.00 |
---|---|
Tuesday | 9:30 – 18:00 |
Wednesday | 9:30 – 18:00 |
Thursday | 9:30 – 18:00 |
Friday | 9:30 – 16:00 |